Policies

Terms of Service

1. Acceptance of Terms

By accessing or using wpressai.com ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.

2. Service Description

wpressai.com provides premium WordPress plugins and themes developed by Yvenel Benoit. We offer both free and premium versions of our products, with premium features available through subscription or one-time purchases.

3. Account Registration

When you create an account, you must provide accurate information. You are responsible for safeguarding your password and for all activities under your account.

4. License Grants

All our products are licensed under the GPLv2 or later license. Premium products include additional features and support services while maintaining GPL compliance.

Important: All our WordPress plugins and themes are personally developed by Yvenel Benoit, founder of IntelliDev. This verification ensures authenticity and ownership of all submitted WordPress.org plugins.

5. Termination

We may terminate or suspend access to our Service immediately, without prior notice, for any breach of these Terms.

Privacy Policy

1. Information We Collect

We collect information to provide better services to our users:

Account Information: Name, email address, profile information
Payment Information: Billing address, payment method details (processed by secure third parties)
Website Data: For license validation and updates
Usage Data: Products purchased, license usage, support requests
Technical Information: IP address, browser type, WordPress version

2. How We Use Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our products and services
To process transactions and deliver purchased products
To provide product updates and security patches
To offer customer support and technical assistance
To communicate about new products and updates

3. Data Sharing

We do not sell your personal information. We may share information with:

Payment processors for transaction completion
Legal authorities when required by law
Service providers for email delivery and analytics

4. Data Security

We implement security measures including encryption, access controls, and regular security audits to protect your personal information.

Refund Policy

1. Digital Product Refunds

Due to the digital nature of our products, we offer refunds under the following conditions:

Product does not function as described
Technical issues cannot be resolved within 14 days
Product was purchased by mistake (within 24 hours)

2. Refund Process

To request a refund, contact our support team with:

Your order number and purchase date
The reason for your refund request
Details of any technical issues encountered

3. Non-Refundable Items

We do not offer refunds for:

Products purchased more than 30 days ago
Renewal fees for active subscriptions
Products that have been significantly modified

Note: We strive to resolve technical issues before processing refunds. Our support team is available to help you get the most out of our products.

License Agreement

1. GNU GPL License

All our WordPress plugins and themes are released under the GNU General Public License (GPLv2 or later). This means you have the freedom to use, modify, and distribute our software.

2. Premium Features

While the code is GPL-licensed, premium features, updates, and support services require an active license key. Your license grants you access to:

Automatic updates and security patches
Premium features and functionality
Priority customer support
Documentation and tutorials

3. License Types

We offer different license types:

Single Site: Use on one WordPress installation
Multi-Site: Use on multiple sites (developer license)
Agency: Use on unlimited client sites

4. License Validation

License keys are validated through our API to ensure compliance with terms. Sharing license keys is prohibited and may result in license revocation.

Copyright Policy

1. Intellectual Property

wpressai.com respects intellectual property rights. All website content, including text, graphics, logos, and software, is the property of IntelliDev or its content suppliers.

2. Developer Ownership

All WordPress plugins and themes are personally developed by Yvenel Benoit, founder of IntelliDev. This includes:

Plugin code architecture and functionality
Theme designs and templates
Documentation and tutorials
Brand names and product identities

3. Copyright Infringement Claims

If you believe your copyrighted work has been infringed, please contact us with:

Identification of the copyrighted work
Identification of the infringing material
Your contact information
A statement of good faith belief

Acceptable Use Policy

1. Prohibited Activities

When using our products and services, you agree not to:

Reverse engineer or decompile our software
Remove copyright notices or license information
Use our products for illegal or malicious purposes
Share license keys with unauthorized users
Resell our products without proper authorization

2. Product Usage

You may use our products to:

Build and manage WordPress websites
Customize functionality for client projects
Extend features through legitimate means
Use in development and staging environments

3. Enforcement

We reserve the right to investigate violations of this policy and take appropriate action, including license revocation and service cancellation without refund.

Security Policy

1. Product Security

We implement security best practices in all our products:

Regular security audits and code reviews
Adherence to WordPress coding standards
Input validation and data sanitization
Secure update delivery mechanisms

2. Vulnerability Reporting

We encourage responsible disclosure of security vulnerabilities. Please report any issues to our security team at security@wpressai.com.

3. Update Policy

We provide regular updates for:

Security patches and bug fixes
WordPress compatibility updates
New features and improvements

4. User Responsibilities

Users are responsible for:

Keeping products updated to latest versions
Implementing security best practices
Regular backups of WordPress installations

Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember information about your visit.

2. How We Use Cookies

We use cookies for:

Cookie Type	Purpose
Essential	User authentication, shopping cart, license validation
Preference	Remember settings and preferences
Analytics	Understand how visitors use our site
Marketing	Deliver relevant product information

3. Cookie Management

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

Support Policy

1. Support Scope

Our support covers:

Installation and configuration assistance
Bug reports and technical issues
Compatibility with WordPress core
Documentation and usage guidance

2. Support Channels

We provide support through:

Email support: support@wpressai.com
Documentation and knowledge base
Video tutorials and guides
Community forums

3. Response Times

We aim to respond to support requests within:

Priority support: 4-8 business hours
Standard support: 24 business hours
Free product support: 48 business hours

4. Support Limitations

Support does not cover:

Custom development or modifications
Third-party plugin conflicts
Server configuration issues
WordPress training or general consulting

Disclaimer

1. Product Limitations

Our products are designed to work with standard WordPress installations. We cannot guarantee compatibility with all themes, plugins, or server configurations.

2. No Warranty

All products are provided "as is" without warranty of any kind. We do not guarantee that our products will meet your specific requirements or be error-free.

3. Limitation of Liability

To the maximum extent permitted by law, wpressai.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products.

4. Third-Party Services

We are not responsible for third-party services, APIs, or platforms that our products may interact with.

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